Privacy Policy

Sydney Community Forum

Sydney Community Forum (“SCF”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your information when you visit our website, use our services, or engage with our programs and activities.

1. Who We Are

Sydney Community Forum (SCF) is a not-for-profit organisation supporting community leadership, participation, and collaboration across Sydney. Through initiatives such as the Oz International Students Hub (OISH) and Intake Support Services, SCF works to empower communities, build capacity, and foster inclusion.

2. Information We Collect

We may collect personal information when you:

  • Visit our website or contact us online.

  • Subscribe to newsletters or updates.

  • Register for an event, training, or program.

  • Partner or collaborate with us.

  • Provide feedback, fill out a survey, or submit an inquiry.

The personal information we collect may include:

  • Name, email address, phone number, and organisation details.

  • Demographic information (optional).

  • Communications and correspondence with us.

  • Any other details you choose to share in connection with SCF activities.

We may also collect non-identifiable information automatically when you use our website, such as:

3. How We Use Your Information

SCF uses your information to:

  • Respond to inquiries and provide community support.

  • Manage event registrations, programs, and partnerships.

  • Send newsletters, updates, and opportunities (if you have opted in).

  • Improve our services, website, and outreach.

  • Comply with legal or funding requirements.

We will only use your personal information for the purpose it was collected, or as otherwise permitted by law.

4. Disclosure of Information

We may share your information with:

  • Project partners, community organisations, or funding bodies, where relevant to the program you participate in.

  • Service providers assisting in website hosting, communications, or data management.

  • Government agencies or regulators if required by law.

We do not sell or rent personal information.
All third parties handling information on our behalf are required to maintain confidentiality and comply with applicable privacy laws.

5. Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Information is stored securely in electronic or physical form and is only accessible by authorised SCF personnel or service providers.

However, please note that no internet transmission is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.

6. Access and Correction

You have the right to:

  • Access the personal information we hold about you; and

  • Request correction if you believe it is inaccurate, out of date, or incomplete.

To make such a request, please contact us using the details below. We may ask for identification before releasing information.

7. Website Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to collect data about visitor behaviour.
You can disable cookies in your browser settings, though this may affect some website functionality.

Analytics data is aggregated and does not personally identify users.

8. Links to Other Websites

Our website may include links to external sites operated by other organisations.
SCF is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements.
The latest version will always be available on our website.